Service Engineer - Ireland

Service Engineer - Ireland, Full Time, with 0.00 GBP salary per annum, in Manufacturing - Other industry
IRE, Dublin, IE

requirements

or higher grade, of Graduate or greater education level, with driver's licence. Previous experience is preferable.

Education/ experience


Competencies/ key characteristics

description

Job purpose/ key responsibilities

  • Ensure there is a seamless link between the sales process, logistics and after sales service for Ultrasound and X-ray imaging  markets
  • Provision of service back-up for customers including:
    • Diagnosis and repair of all customer ultrasound, X-ray and medical equipment
    • Repair and de-bug of PCBs to component level
    • IT network issue resolution
    • Site visits to customer premises
  • Completion of all aspects of service calls, including all necessary paperwork and update of business processes to support:
    • Update SAP processes
  • Ensure that service calls, where possible are kept within a 5 day turnaround time
  • Preform onsite repairs/ maintenance visits
  • Accurate Stock Management
  • Maintain and develop the BCF brand in the marketplace
  • Adherence to Service processes and effective, high quality service by utilising existing KPIs and focusing on continuous improvement
  • General admin duties as required
  • Promote BCF values to all customers, clients and staff
  • Occasional overnight stays possible
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